Two bookable services on a transparent price list — Consultation from $35, Basic Pool Service from $75 (priced by pool size). Mobile across Townsville and surrounding suburbs. Photo + chemical report after every visit.
North Queensland puts pools through more than the southern states ever see. Tropical heat drives chlorine demand up, the wet season dumps leaves and storm runoff in week after week, and coastal salt-air eats chlorinator cells and pump seals faster than the manuals suggest. None of it is a problem on the right cadence — it only becomes a problem when a pool is left to drift.
A Townsville pool rotation typically runs fortnightly through summer and stretches to four-weekly in the cooler months — weekly for holiday rentals or pools under heavy canopy. Whatever the cadence, the visit looks the same: full clean, balanced water, equipment and basket check, backwash or cartridge clean, and a written report by email.
The same reference card we hand out to clients. Bookmark this page or screenshot the table — handy for between-visit checks.
Add slowly to the centre of your pool, in even doses around the perimeter. Run the pump for at least 30 minutes between adjustments.
Pick one. Each has a dedicated page with the full detail, photos and tier pricing.
Site inspection — we assess your pool, equipment and any service or install needs. The right place to start if you're not sure what your pool needs.
The standard recurring service — full clean, balanced water, equipment checks and a written report. Four pool-size tiers from $75 to $300.
Chemicals used on the day are billed separately at cost — we show you what's needed and get your authorisation first. Equipment maintenance & repair and pool product supply are handled by enquiry — get in touch with what you need.
Founded in Townsville by Ben Farrugia, TQ Pool Services is a mobile pool service team covering residential and corporate pools across the city — from CBD apartments to fibreglass family pools in Kelso, tiled lap pools in Idalia, and everything between.
We service and install equipment from Astralpool, Zodiac, MagnaPool, Viron and Fluidra — the brands North Queensland pools are actually built around. Every visit ends with a photo and full chemical report by email, so you always know what was done and what's drifting.
No — as long as we have access to the pool area. Most clients leave a side gate unlocked or share a code. We send before-and-after photos so you know exactly what was done while you were out.
Contact us straight away — the sooner we act, the less work it'll be. In the meantime, if you have a floating chlorine dispenser, drop a tablet in and run your pump as long as possible. That buys time. A pool that's just tinting green can usually be brought back in a couple of days; one that's gone full algae can take a week or more, plus chemicals.
Yes — short term, floating chlorine tablets in a dispenser will hold the line for a week or two while the chlorinator gets diagnosed or replaced. You'll want to test the water more often than usual (a strip test every 2–3 days). For anything beyond that, we can carry out the equipment repair under the maintenance service and supply a replacement cell if needed.
Yes — please restrain or lock pets away before we arrive. We're carrying chemicals, vacuum hose and equipment, and we need the gate open. Even friendly dogs can be a hazard around the chemical kit. If pets aren't secure on arrival, we may need to reschedule and a callout fee can apply.
Yes — we supply chlorine, pH adjusters, stabiliser, cartridges, chlorinator cells, pumps and replacement parts. Get in touch with the size of your pool and what you need; we'll quote at supplier cost without the hardware-store mark-up.
The CBD plus Kirwan, Annandale, Hyde Park, Idalia, North Ward, Mundingburra, Aitkenvale, Hermit Park, Mt Louisa and Bushland Beach. Outside that? Drop us a line — we often travel further for corporate jobs.
Chemicals used on the day are billed separately, at cost, per individual pool requirement. We always show you what's needed and get your authorisation before adding anything.
Pick your service, send a photo, choose a time. We confirm by phone or email within one business day.